Frequently asked questions

Fill in the registration form on the home page or the Create account page with your name, email address and phone number. It takes about two minutes, costs nothing, and a personal manager calls you within 24 hours to complete onboarding.

You need to be at least 18 years old, complete identity verification with a government photo document, and make an initial deposit from ₹21,000. Your personal manager assists with every one of these steps.

No. The platform was built for people without a trading background. The AI engine handles analysis and execution, ready-made strategies cover sensible defaults, and your manager explains anything you want to understand.

Yes. The dashboard, reports and withdrawal requests all work on a phone browser. Functions are the same as on desktop, arranged for a smaller screen.

There is no monthly fee and no account opening or maintenance charge. The trading commission is up to 0.58% per transaction, currency conversion up to 1.50%, and forex spreads start from 0.8. Every applicable fee is shown before you confirm a transaction.

The confirmation screen of any transaction shows the applicable commission and any other cost before you approve it. The complete fee tables are on the Fees and pricing page.

No. No platform, strategy or manager can guarantee trading results, and any promise of sure profit is a fraud signal. Trading carries the risk of losing part or all of the amount you invest; the Risk disclosure page explains each risk in detail.

They are illustrative projections based on historical modelling, not a forecast or a promise. Treat them as a way to compare amounts and periods, never as an expectation.

Market scanning, pattern analysis and trade execution run continuously once your account is funded and a strategy is active. Protective rules also run automatically and can pause activity when markets turn excessively volatile.

Yes. You and your manager select market focus, strategy, allocation and notification settings. You can tighten or loosen each of these at any time, and every change is recorded in the audit history.

The engine studies price movement, trading volumes, volatility, trends and historical patterns to identify micro-trends and recurring structures. The Artificial intelligence product page explains what it studies and what it deliberately does not do.

You receive email alerts for new device sign-ins, withdrawals and significant account events, and you can opt for market and summary notifications. Alerts arrive within moments of the event they describe.

Yes. All trading involves risk, including the loss of part or all of your capital. Automated trading changes the mechanics, not the risk. Only commit funds whose loss you could absorb.

Protective rules in the platform can pause trading activity when conditions become excessively volatile, reducing exposure during the most chaotic stretches. This reduces risk; it does not eliminate losses.

No. Allocation is configurable, and unallocated funds simply sit in your account. Many users keep part of their balance unallocated as a buffer.

On the Risk disclosure page: market, liquidity, technology, counterparty, cybersecurity and automation risks, each with practical recommendations. Read it before your first deposit.

Two-factor authentication, encryption in transit and at rest, login alerts, session management and a full audit history are available from day one. The Security page explains each control and how to enable it.

Withdrawals are paid only to destinations matching your verified identity, such as your own bank account, and are protected by your password, 2FA and withdrawal checks. No staff member will ever ask for your password or one-time codes.

Change your password immediately, end all sessions from the security screen, and write to [email protected] with the subject "Security". A protective block can freeze withdrawals within minutes while the audit trail is reviewed.

Account recovery verifies your identity through your registered email and, where necessary, a fresh document check. Recovery has a cooling-off review precisely to stop attackers abusing it; expect to answer questions about recent account activity.

Write to [email protected] during support hours, Monday to Friday 9:00 to 18:00 IST. Registered users can also reach their personal manager directly. First replies usually arrive within one business hour.

Pause the strategy from the dashboard and contact your manager with the time window you noticed. The audit history shows exactly what the strategy did, which makes diagnosis fast.

Yes, that is literally your manager's job. Ask for a call, and ask again until the explanation makes sense; a setting you understand is safer than one you merely accepted.

Send it to [email protected] with "Complaint" in the subject line. You receive a reference number within one business day and a reasoned answer within ten business days. The full procedure is on the Complaints page.

UPI, Visa, Mastercard, Net Banking through IMPS or NEFT, and USDT TRC-20. Deposits are free of platform fees; UPI and cards are credited almost instantly.

IMPS typically settles the same working day and NEFT within one to three business days; card withdrawals take one to five business days and USDT TRC-20 within 24 hours. The Withdrawal policy explains the checks behind each timeline.

The Basic plan starts from ₹21,000, and the minimum withdrawal is ₹2,000 for bank transfers. Your manager confirms the exact limits that apply to your account.

Yes, withdrawal requests can be submitted whenever you like, subject to standard verification checks. Requests on weekends or Indian public holidays are processed from the next business day.

Getting started, Risk disclosure, Fees and pricing and Security. Together they take about twenty minutes and cover the entire first-month experience.

The Crypto basics page explains digital assets, price movement and volatility from zero, and the Articles page covers trading mistakes, automation and trader psychology in practical terms.

Yes, every plan includes learning materials: the guides on this site, walkthrough documents shared during onboarding, and the monthly report walkthroughs with your manager.