Our team is ready to help you
We aim to give every user fast, friendly and qualified support. Whether you are new to automated trading or already manage a large portfolio, we are here to answer questions, explain features and help resolve any issue, day or night. Fill in the contact form and tell us what you need: a support specialist reviews every request and replies as quickly as possible, usually within one business hour. We are glad to help you get the most out of your trading.
Registration open: limited spots
A personal manager will contact you within 24 hours.
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Office and contact details
Mumbai office
Bandra Kurla Complex, Bandra East, Mumbai 400051, Maharashtra, India
Monday to Friday, 9:00–18:00 (IST)
Support that knows the platform
Call centre hours
Monday to Friday, 9:00–18:00 IST (excluding public holidays). Requests received outside these hours are queued and answered first thing the next working day. Typical wait time is usually under one business hour.
Responsible department
Client Support & Compliance handles onboarding questions, account matters, deposits and withdrawals, documentation and complaints.
Personal managers
Active users also have a direct line to their personal manager, who knows their account history and can coordinate with support on their behalf.
For account-related complaints, please use the process described on the Complaints page so your case gets a tracked reference number.